Heart and lock necklace free#

Ironically today after work I came home to the surprise that the order DID actually arrive and I was sooo relieved and so surprised when I opened the package. I was so confused to if it was even shipped or not. and yes I got a bit worried! Yesterday (the day before writing the review) I even got to a point of contacting the customer service because the order was still ‘processing’. weeks went by and the order was still ‘processing’. I was very hesitant but went for it anyway and of course I was keeping an eye out for any updates on the order. I was a bit iffy about buying the necklaces at first, because the store is foreign to me and because of the amount it would cost to get them. I definitely will not spoil the surprise that’s in store for future buyers, but my goodness was a pleasantly surprised receiving them! The reason why I give 4 though, is because of the communication regarding the order. Your entire transaction will be processed upon checkout.I bought both the heart and the key together and I give them both 5 stars. If you place pre-sale items in the same order with other products on our site, all non pre-sale items will be shipped and the pre-sale items will ship separately at a later date. You will be notified via email once your pre-sale purchase has been shipped. Items on pre-sale should take anywhere from 4 to 6 weeks to ship to you. Payment information is due upon order at Please allow enough time for shipments to arrive to you. Instead, you may simply return your unused item for a refund and place a new order. It is our desire to offer every customer a pleasant experience, as such we reserve the right to decline any order if we identify through electronic analysis an unreasonable return sequence. The customer will be responsible for the cost of returning the goods to Patricia Nash. International orders will not receive a prepaid label. By using our online return process, you accept that we will subtract the $5.00 flat rate return for the shipping cost of your return. Shipping and handling fees are not refundable. You will be refunded the amount paid for returned products at the time of purchase. This may vary seasonally due to high volume periods. Return processing usually takes 5-10 business days after the receipt of your package. You may also return your product(s) at our Patricia Nash store in Knoxville, TN, with original proof of purchase. Once communication has been received requesting the return, we will provide a pre-paid UPS return label via email. If you need further assistance, please call 1-87 to speak with one of our customer service professionals or fill out the Contact Us section of the website. The quickest way to return an item purchased at or is via our automated return system: CLICK HERE Please note, defective or damaged footwear can only be returned if it is unworn. Unused merchandise (with tags attached) not accompanied by an original receipt may be returned for a credit for the value of the item’s current selling price. If within 60 days of purchase from you wish to return your unused merchandise, you may do so when accompanied by the original proof of purchase, with tags attached. We offer $5.00 flat rate returns on all domestic orders (plus applicable taxes). If you wish to return unused merchandise with tags attached, you may do so when accompanied by the original proof of purchase from Any Used or FINAL SALE itemsmay not be returned. We want you to be pleased with your Patricia Nash purchase. Note that there may be delays in returns at this time due to regulations put in place following COVID-19 restrictions. You may observe a lag in tracking updates along your package’s journey.In some cases, we have seen packages not get scanned by a carrier for up to 10 days, even after they have been picked up from our facility.

You may receive a tracking number while our team packs your order, however tracking numbers will not show activity until they are scanned by a carrier.Our team continues to rapidly fulfill orders and print shipping labels in hopes of getting your order to you as soon as possible.

Shipping carriers across the country are experiencing high demand and delays.

Orders below $50 will have a flat rate shipping fee of $5. The order subtotal will be before taxes, and after any coupons or discounts.

Heart and lock necklace free#

We offer free UPS or USPS shipping on domestic orders with a subtotal of $50 or higher.

In the midst of unprecedented nationwide shipping challenges, we wanted to share a little insight into our current shipping process and what we are doing to get your orders delivered to you as quickly as possible. We’ve always been dedicated to bringing you joy and keeping your trust.